Recion strengthens business-critical operations with modern ICT services

Summary

Pinja provides Recion — a European pipeline services company — with comprehensive ICT services covering network infrastructure, workstation management, server maintenance, and business-critical HCL system development. Following a smooth service transition in late 2023, Pinja has become an integral part of Recion's operations, reducing security risks, eliminating key-person dependency, and enabling continuous IT development.

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Digital Operations & Platform

The impact

ICT services from a single partner

All IT services, from connectivity and security to HCL development and licence management, delivered centrally by Pinja.

Seamless 2.5-month transition

Full service handover from the previous provider completed without a single disruption to daily operations.

Reduced security and key-person risk

Up-to-date hardware, software, and always-available Pinja experts mean Recion is never dependent on a single individual.

Proactive development partnership

Pinja actively proposes improvements, giving Recion's IT team expert guidance they didn't know to ask for.

About Recion

Recion delivers pipeline services and solutions for the energy, nuclear power, and process industries across Europe. Operating across multiple sites in Finland and internationally, Recion requires reliable, secure IT infrastructure to support installation work even in the most demanding environments.

200+ employees
150+ workstations
140+ years of pipeline expertise
€41 million revenue in 2023

THE CHALLENGE

Securing IT operations for a business that can't afford downtime

Recion's work sites are often located in remote or demanding environments: power plants, industrial facilities, and project sites scattered across Europe. Reliable network connectivity and secure devices are not optional; they are prerequisites for getting the job done.

With a small in-house IT team of two people, Recion needed a partner that could provide broad technology expertise and sufficient capacity for both day-to-day problem-solving and longer-term development. Deep knowledge of the company's business-critical HCL systems, built up over decades, was equally essential.

In autumn 2023, Recion reviewed its IT services and sought a new provider capable of delivering a full range of ICT services centrally, with professional depth across all relevant technologies.

“Pinja's expertise is not dependent on any single individual in any area — their operations are highly professional and organised. Thanks to them, we ensure that we always have the resources we need, regardless of circumstances.”

Teemu HänninenIT Director, Recion

THE SOLUTION

A comprehensive ICT partnership: from infrastructure to HCL development

Recion selected Pinja as its ICT partner at the end of 2023. The scope of services is broad: internet and telecommunications services, centralised firewall management and network device administration, capacity services, server maintenance, workstation management, admin-level support, and end-user support assistance. In addition, Pinja acts as the development and maintenance partner for Recion's business-critical HCL systems, and as a licence partner for both HCL and Microsoft technologies.

A key factor in choosing Pinja was its deep HCL expertise. Recion has built tailored, business-critical systems on HCL technology over decades, and these systems play a central role in product prefabrication and operational continuity. Pinja's status as a Fortinet partner was equally important, given that Recion's network services are largely built on Fortinet technology.

The transition from the previous provider was completed in approximately two and a half months — on time, on budget, and without a single disruption to daily operations.

“The handover went extremely well, and any small issues were resolved together with the previous partner. A huge credit to both Pinja's and our own experts, who went the extra mile to make sure all systems were running perfectly from the very next working day.”

Teemu HänninenIT Director, Recion

THE IMPACT

Lower risk, stronger operations, and a partner that feels like part of the team

Since the transition, Pinja has become an integral part of Recion's operations, not as an external supplier but as an extension of the internal team. Recion's IT Director values this distinction: open, two-way communication means Pinja's experts are kept in the loop on the same things as internal staff, which makes collaboration genuinely productive.

Updates and development work carried out with Pinja have reduced security risk by bringing both hardware and software up to date. Key-person dependency has also been eliminated: Recion's team always has Pinja's specialists available, regardless of holidays, sick leave, or fluctuating resource needs.

Pinja also modernised Recion's site network architecture into a standardised solution that can be deployed at project sites anywhere in the world, enabling reliable and secure connectivity for workers on location. The licence partnership has brought further cost efficiency, ensuring Recion only pays for what it actually needs.

Key impacts include:

Smooth 2.5-month transition with zero disruption to daily operations

Reduced security risk through fully up-to-date hardware and software

Eliminated key-person dependency with Pinja experts always available

Standardised global site network enabling secure connectivity at project sites worldwide

Licence cost efficiency through optimised HCL and Microsoft licence management

“We want a partner who proactively suggests things we wouldn't know to ask for. Pinja's experts know how to frame things so that we're speaking the same language.”

Teemu HänninenIT Director, Recion

DIGITAL OPERATIONS & PLATFORM

Run business-critical systems reliably, securely, and at scale

Pinja runs and supports the digital systems your business depends on, across cloud infrastructure, tailored software, integrations, IT operations, HCL platforms, and user support. Whether you need a trusted partner for day-to-day IT operations or a specialist team for business-critical system development, Pinja provides the expertise and capacity to keep your operations running reliably.

Explore solution

Recion strengthens business-critical operations with modern ICT services

Summary

The impact

About Recion

Securing IT operations for a business that can't afford downtime

A comprehensive ICT partnership: from infrastructure to HCL development

Lower risk, stronger operations, and a partner that feels like part of the team

Run business-critical systems reliably, securely, and at scale

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