Need help? We’ll get you to the right place
Get support for Pinja solutions. Submit requests via the support portal or find direct contact details for your system — all in one place.
Login to your Pinja Support Portal
Pinja Support Portal is your central place to manage support for your Pinja solutions.
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Submit support requests for any Pinja product or service, any time
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Monitor the status and progress of your tickets
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Access your full request history in one place
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Share and coordinate requests across your organisation
Log in to Pinja Support Portal
Get direct support for your Pinja solution
Find the right contact for your specific Pinja software or service.
Data & Intelligence
Digital Commerce
Energy Operations
Log by Pinja & Field Operations
Forestry Operations
IT Services
Production Operations
(formerly Novi, Gema, IPES, Machine Track and Andon by Pinja)
Manufacturing planning and operation. Production monitoring and maintenance management.
Material Flow & Track
(formerly Flow by Pinja)
Material flow tracking and electronic movement documents
Muster
Sales and Delivery Operations
(formerly Total ERP by Pinja)
All-in-one cloud ERP
Software Services
Solid Wood Operations
Terminal Operations
(formerly Terminal by Pinja)
Log receiving and inventory
Terminal Operations is supported through your main solution.
Please contact support for:
→ Forestry Operations
→ Solid Wood Operations
General support
Couldn't find the contact information you were looking for?
Contact our general support team and we’ll make sure your request reaches the right experts.
Our support team is here to help
When you reach out, you’re talking to someone who knows your system
Every team member works closely with specific Pinja solutions. Some focus on a single product, others work across several — either way, you get someone who understands how your system actually works.
Our specialists work directly with the data and databases behind your solution. That means they can troubleshoot complex issues and give you clear, practical answers.
Pinja customer support in numbers
Frequently asked questions
The Pinja Support Portal is your central place to submit, track and manage support requests. You can communicate with our support team, follow the status of your requests and access your full request history in one place.
The support portal helps us handle your request faster and more accurately. You can track progress in real time, receive updates when action is needed, and provide the right information from the start through structured forms.