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SUPPORT AND CUSTOMER SERVICE

Need help? We’ll get you to the right place

Submit a support request through the portal, or contact general support by phone or email for urgent issues.

Log in to Pinja Support Portal

Login to your Pinja Support Portal 

Pinja Support Portal is your central place to manage support for your Pinja solutions.

  • Submit support requests for any Pinja product or service, any time

  • Monitor the status and progress of your tickets

  • Access your full request history in one place

  • Share and coordinate requests across your organisation

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Log in to Pinja Support Portal ↗

General support

Contact our general support team and we’ll make sure your request reaches the right experts.


+358 10 347 2799
helpdesk@pinja.com

Our support team is here to help

When you reach out, you’re talking to someone who knows your system

Every team member works closely with specific Pinja solutions. Some focus on a single product, others work across several — either way, you get someone who understands how your system actually works.

Our specialists work directly with the data and databases behind your solution. That means they can troubleshoot complex issues and give you clear, practical answers.

Pinja_DataLovers

Pinja customer support in numbers

15+ Support specialists
1000+ Customers supported
4.8/5.0 Customer satisfaction

Frequently asked questions

What is the Pinja Support Portal?

The Pinja Support Portal is your central place to submit, track and manage support requests. You can communicate with our support team, follow the status of your requests and access your full request history in one place.
Why should I use the support portal?

The support portal helps us handle your request faster and more accurately. You can track progress in real time, receive updates when action is needed, and provide the right information from the start through structured forms.
What if I don’t have access to the support portal? If you don’t have login credentials, contact the support number or email for your product or service to request access. If you’re unsure, our general support team will help you get set up.