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MOBILITY & INSPECTION

Maximise capacity, efficiency, and quality in your vehicle service business

Operational solutions for vehicle inspection and service businesses that streamline every stage of work: from online booking and reception to reporting and quality control.
  • Increase capacity and revenue without adding staff
  • Reduce errors and compliance risk
  • Improve quality and consistency across all stations
  • Enhance customer experience and satisfaction
  • Support growth with a system that scales with your business
Trusted by leading vehicle inspection companies and vehicle service providers | 10+ years of industry expertise | CITA member

Visible business impact

 

2x faster workflows
95% fewer errors
30% higher capacity and better utilisation of staff and stations

Improve your operational performance and capacity to scale

Increase operational efficiency

Manual work and disconnected systems limit how many vehicles your team can handle each day. Automation and a streamlined workflow increase throughput without adding headcount or extra workload.

The impact:
  • 2× faster workflow
  • Increased throughput
  • Higher utilisation of stations
  • Capacity to grow without operational strain
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Reduce errors to ensure quality and compliance

In regulated vehicle services, mistakes are costly. Reducing errors protects both your reputation and your margins. With integrations, automation, guided workflows, your service stays consistent and reliable. 

The impact:
  • Up to 95% fewer errors
  • Consistent quality across stations
  • Time saved by cutting manual effort, double entry, and unnecessary rework
  • Built-in compliance with authority requirements
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Improve customer satisfaction

Faster, more predictable operations mean shorter wait times and smoother customer interactions. Less time spent on admin gives your team more space to focus on service, improve customer satisfaction, and build trust.

The impact:
  • Shorter customer wait times
  • Higher customer satisfaction and loyalty
  • More time for staff to provide better service through predictive maintenance
  • Significant boost in operational profitability
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Reduce technology risk and hidden costs

Legacy and owned systems slow down development, increase risk, and create hidden costs. We continuously evolve as a SaaS platform, offering future-proof solutions at transparent prices and enough flexibility to adapt to your workflows, integrations, and local requirements. 

The impact:
  • Up-to-date security and performance improvements delivered continuously
  • Lower total cost of ownership (TCO) over time
  • Easier scaling across stations and countries
  • Predictable cost structure 
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HOW WE HELP

Operational excellence across your entire value chain

We work with you across every stage from booking to follow-up communication and reporting to optimise your entire operation with modular solutions, professional services, and long-term partnership.

 

Get full operational oversight for scalability, control & efficiency

Vehicle operations are highly regulated and fast-paced. When separate tools handle booking, communication, reception, inspections, reporting, and quality control, small issues quickly turn into delays, mistakes, and extra work. We connect the data flow and streamlines processes, eliminating manual steps that slow teams down. The result is more capacity, better margins, and clearer insight into how your business performs.

Why vehicle service operators choose Pinja

We bring deep vehicle operations expertise

We have worked with vehicle service businesses for over 10 years and understand what matters both on the station floor and at management level, especially when operations scale across multiple locations.

We act as a partner and help solve the challenges you face

Our support doesn’t stop at fixing issues. We work as a long-term partner, helping you identify bottlenecks and improvement opportunities, and bringing practical ideas to develop your operations over time.

We focus on your business outcomes, not just technology

Technology is only valuable when it solves your operational challenges. Our solutions deliver measurable impact by reducing manual work, improving quality, and increasing capacity.

We protect your confidentiality

We have a proven operating model for serving multiple vehicle inspection providers while maintaining strict confidentiality, clear responsibilities, and dedicated customer environments.

 

“Pinja’s experience in vehicle inspections is visible as profound technological understanding, for example. It is also pleasing that Pinja can provide insight and ideas to the development work from other business sectors as well. It brings cost-efficiency to the development. They know the right questions that quickly lead to mutual understanding.”

Heikki HaapakallioInspection System Manager at A-Katsastus

Your 3-step journey from opportunity to continuous success

1
Mapping your workflow and identifying quick wins
We look at how your operation runs today and pinpoint where time is lost, where errors happen, and what would deliver the biggest impact fast.
2
Launching solutions and getting your team running
We know every customer operates differently, so we make sure our solutions connect seamlessly to the systems and processes you already have. We implement the right modules, set up integrations, and configure workflows to match how your business works. The focus stays on smooth adoption and minimal disruption to daily operations.
3
Measuring results and driving success
Once you’re live, we track the operational impact and continue developing together. You get responsive support, practical improvement ideas, and new capabilities as your business grows, so the system keeps delivering value year after year.
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Carspect streamlines 1 million inspections per year on a customer-centric ERP

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Turn operational excellence into financial wins

See how your business can increase capacity and throughput without increasing headcount.

Pinja Mobility & Inspection Cloud — Modular solutions for every part of your business

Muster is the platform behind Pinja Mobility & Inspection Cloud. Choose from configurable modules built specifically for vehicle inspections and service operations and refined over 10+ years. Pick what you need today and scale over time.

Online Booking

Deliver superior booking experience that drives loyalty and profitability.

 
Reception Module 

Ensure smooth customer handling and transactional workflows on site.

 
Inspection Module

Boost accuracy and speed with automation, integrations, and instant access from any device. 

 
Condition Inspection Module

Standardise condition checks and documentation with guided workflows.

 
B2B Suite

Improve B2B customer management with contract pricing, invoicing flows, and dedicated business customer tools.

 
Quality Control Module

Enable internal quality assurance and inspection oversight.

 
Reporting Module

Give station managers clear operational and summary business data with reports generated directly from daily service activity.

 
Notification & Communication

Automate event-driven messages across the customer journey to reduce no-shows and drive repeat bookings.

 
AI-powered solutions

Improve performance at scale with AI capabilities for smarter pricing & scheduling, faster inspections, and early anomaly detection.

 
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Enterprise-grade security

We maintain an ISO/IEC 27001:2022-certified information security management system and fully comply with GDPR. Customer data is handled with strict confidentiality, protected by strong technical and organizational safeguards, and stored exclusively within the EU. Our security practices are continuously reviewed, tested, and improved to ensure ongoing reliability and trust.

For vehicle operations of all sizes

Small vehicle inspection companies with 1-5 stations

For owners who need a system that’s simple, affordable, and quick to adopt. Muster helps you reduce admin, avoid reporting mistakes, and provides responsive support without the need for your own IT team.

Mid-sized inspection providers with 5-40 stations

For those who are focused on growth and need a balance of features and cost. Standardise processes across stations and get the most out of existing resources with automation and pricing that scales as you grow.

Large and multinational inspection companies

For multi-site and cross-border operations. Centralise governance, data, and compliance oversight while allowing local adaptation. Muster offers integrations, advanced BI reporting and AI-powered solutions, and secure, scalable operations across countries and station networks.

Vehicle service businesses

For workshops, tire & wheel services, vehicle maintenance services, fleet service providers, vehicle condition inspection services. Streamline workflows, standardise service quality, automate communication, and use data to improve utilisation, customer experience, and profitability.

 

“There isn’t much more you can do to simplify inspections. Muster already takes care of all that. Everything we looked for and hoped for is in Muster. I’ve been very satisfied with it before, as an inspector, and now, as an owner of my own company. So as long as we have Fordonsprovarna here in Skåne, it will always be Muster.”

Mustafa Al BufradieOwner of Fordonsprovarna Skåne

“We compared several different options, and ended up with Muster by Pinja due to, among other things, low long-term operating costs. The system was adapted to meet Sweden’s own statutory reporting requirements, and Pinja handled the implementation and final adjustments quickly and flexibly. 

Above all, we think that Muster is an easy-to-use and flexible tool.”

Markus FalkCEO at Carspect AB

CITA member

Pinja is a proud member of CITA, the International Motor Vehicle Inspection Committee. This keeps us closely connected to global developments in vehicle compliance, inspection processes, and emerging requirements. For our customers, it means Muster continues to evolve with the industry and supports long-term, future-proof operations.

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SUSTAINABILITY

Make sustainability your competitive advantage

Smarter workflows reduce manual work, paperwork, and operational waste across your business.

Speak directly with an industry specialist

Book time with Pieter ter Berg for a brief conversation about your operational goals, station setup, and integration needs. We’ll help you evaluate the right approach and identify the solutions with the strongest business value.

 

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Pieter ter Berg
pieter.terberg@pinja.com

Schedule a chat with Pieter